Communication is the bridge of meaning between individuals. It refers to the process of transfer of information from one person to the other. In other words, it is a process by which people share the information or message with an intension to create an understanding in the mind of others.
BARRIERS TO EFFECTIVE COMMUNICATION
Obstructions or barriers impede the flow of communication. Barriers are classified into,
1. Semantic barriers
2. Emotional /Psychological barriers
3. Organizational barriers
4. Personal barriers.
1. Semantic Barriers
They arise from limitations in the symbols with which we communicate. They are,
a) Symbols with Different Meanings
Communication symbols usually have a variety of meanings and we have to choose one meaning from many.
b) Faulty Translations
Approximate understanding of words and the consequent faulty translations leads to impaired efficiency and heavy costs.
c) Badly Expressed Message
Poorly chosen and empty word and phrases, careless omission, bad organization of ideas, awkward sentence structure, inadequate vocabulary jargon, lack of clarity and precision in message makes it badly expressed.
d) Unclarified Assumptions
A message although appears to be specific, its underlying assumptions may not be clear to the receiver.
e) Specialists Language
Technical personnel and special groups tend to develop a special, peculiar and technical language of their own. This builds a communication barrier, because of the receiver’s ignorance of that type of language.
2. Emotional/Psychological Barriers
Emotional barriers are just as effective as an actual Physical wall. Often these human barriers are more like filter paper than a brick wall.
a. Premature Evaluation
Is the tendency of prematurely evaluating communication, rather than to keep an...