Appearance of Discrimination in the Work Place

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ENDICOTT COLLEGE
VAN LOAN SCHOOL OF GRADUATE AND PROFESSIONAL STUDIES

The Eye of the Beholder: Appearance Discrimination in the Workplace

Masters Thesis In partial fulfillment of the requirements for the Organizational Management Program

by Nicholas C. Zakas

Heidi Tarr Henson, Ed.D, Research Advisor

May 11, 2005

2 TABLE OF CONTENTS CHAPTER ONE: INTRODUCTION AND OVERVIEW............................................................. 4 INTRODUCTION ...................................................................................................................... 4 STATEMENT OF PROBLEM................................................................................................... 8 STATEMENT OF PURPOSE .................................................................................................... 9 RESEARCH QUESTIONS ........................................................................................................ 9 SUMMARY.............................................................................................................................. 10 CHAPTER TWO: LITERATURE REVIEW............................................................................... 11 INTRODUCTION .................................................................................................................... 11 STANDARDS OF BEAUTY ................................................................................................... 11 ECONOMIC BEAUTY ADVANTAGE.................................................................................. 13 JOB SELECTION..................................................................................................................... 18 OTHER BEAUTY ADVANTAGES........................................................................................ 20 UGLINESS PENALTY ............................................................................................................ 22 OBESITY.................................................................................................................................. 24 OCCUPATIONAL DIFFERENCES ........................................................................................ 25 GENDER DIFFERENCES....................................................................................................... 29 CHAPTER THREE: RESEARCH METHODS ........................................................................... 32 INTRODUCTION .................................................................................................................... 32 RESEARCH METHODS ......................................................................................................... 32 DEFINITION OF TERMS ....................................................................................................... 35 LIMITATIONS OF STUDY .................................................................................................... 35 SUMMARY.............................................................................................................................. 36 CHAPTER FOUR: FINDINGS AND ANALYSIS ..................................................................... 37 INTRODUCTION .................................................................................................................... 37 DESCRIPTION OF FINDINGS............................................................................................... 37 SUMMARY OF RESULTS ..................................................................................................... 55 SUMMARY.............................................................................................................................. 60 CHAPTER FIVE: CONCLUSIONS AND RECOMMENDATIONS ......................................... 62 INTRODUCTION .................................................................................................................... 62...
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